Check out detailed explanations on how to make optimal use of your Noldus installation. You can filter on the product you’re using. Looking for quick answers to common support questions? Check out our FAQs
What are the supported video formats for FaceReader 9?
The included table provides an overview of the supported video formats.
Selecting an Axis IP camera in FaceReader 7, 8, or 9
Use the settings shown here (and in the FaceReader Help) to select an Axis IP camera for a video analysis within FaceReader.
Selecting an Axis IP camera in FaceReader 6
Using an Axis IP camera for video analysis in FaceReader 6
What are the supported video formats for FaceReader 8?
The included table provides an overview of the supported video formats.
FaceReader will not install and the resulting Log file says Access Denied 0x80070005
This issue involves a situation where the installation of FaceReader on your PC fails and the resulting log file says “Error 0x80070005”
Configuring the Epiphan Broadcaster in FaceReader
You can use the Epiphan Broadcaster, which provides screen capture, as a video source in FaceReader. This may be a good option for analyzing video conferencing and other purposes.
When using the Baby model of FaceReader 9 the automatic analysis did not detect any negative valences across the whole dataset. This results in a misclassification of negative and very negative affect as positive valence.
Making screen captures in Windows
Windows provides multiple means to capture images from the screen, either using the Printscreen key or the snipping tool or snip & sketch. Some Noldus software also provides options to save images of your settings or of graphs.
License numbers for Noldus software may be checked by going on the menu to Help/About.
An overview of which software version is supported by which operating system
In this sheet, you can see which version of the software is supported and tested under which Operating System